Colored contacts are medical devices. In the U.S., a valid contact-lens prescription is required, including for plano (0.00) lenses. Product specifications vary by lens, so review the product page and consult your eye care professional before use.

1.Take the lens out from the packet gently after washing and drying your hands.Then make sure you are holding the correct side of the lens.

2.Hold up your upper eyelid and pull down your lower lid,then use the index finger to gently place the lens.

3.Look up and down, left and right after putting the lens in so that it will settle into place, then close your eye in a while.

4.Do again for the other eye through simple steps!

1.Wash and dry your hands thoroughly before touching your eyes.

2.Use your clean hand to gently pull down your lower eyelid, then pull up your upper eyelid.

3.Using your index finger and thumb to pinch the lens gently.

4.Look up and slide the lens down gently so that the lens will be kept in your eye, then pinch it off onto finger. Do it again for the other eye.

For customers currently using contact lenses:

Your contact lens boxes contain the power, diameter, and base curve of your lenses.

For customers who do not have their contact lens boxes:

1.Please use the newest prescription provided by your eye care professionals.

2.Once you have purchased lenses, your prescription and your contact lens boxes will contain your lens information.

3.When applicable, please provide the PWR (power), BC (base curve) and DIA (diameter) information into your order.

4.We do not carry toric lenses or +PWR lenses. Therefore, you will not find CY or AX on our boxes.

Please soak your lenses in care solution which is exclusive for contact lenses for 24 hours, then rinse and scrub your lenses gently.

Check the two sides before wearing lenses to avoid uncomfortable experience, such as irritation, dry eyes，blurry vision, etc

Learn more info, please go to How to wear/take off contact lens.

Our staffs work speedily to get all orders processed and shipped out,therefore we are unable to change anything once order have been processed, such as shipping details, quantity of item, color and diopter counts.

Please make sure all the information is correct when you checkout.

1.All orders are processed within 48 hours and placed with our lens supplier right away. Preparing and handing the parcel to the international courier takes about 5 days — you get the tracking number by email then.Some items with high prescription and shortage may expereince possibly delayed dispatch for 2-3 days because of customization and stocking. Please understand.

2.Get your tracking number through your own account, and Track your Order HERE

It is a pity that we do not provide exchange service for anyone.

If your order have any faulty or issue, contact us within 24 hours once you get the parcel.Please turn to Return/Refund Policy and get more details.

Our customer service team will solve your problems as soon as possible.

We’ll let you know by email if your order has out-of-stock items.

Please Note: Please reply within 30 days on how you’d like to proceed (e.g., cancel or change your order). If we don’t hear back from you within 30 days, your order will be cancelled.

It will take about 14–20 days door to door for standard shipping (7–15 days after the tracking number is issued) on normal situation. Actually we are unable to control the shipping speed, it depends on destination country handling time.

Some special contact lenses will be delivered within 3 working days. This information will be displayed on the product page.

Available card and wallet options are shown at checkout and can vary by country and device.

All prices are displayed and charged in U.S. dollars at checkout.

Mojosee promo codes are entered during checkout and apply the eligible discount to your order.

If you received a code in an email from Mojosee, enter it in the discount code field at checkout. Eligibility, exclusions, and expiry dates shown with the promotion apply.

Free standard shipping is available on U.S. orders over $49 and UK, Australia, and Canada orders over $49. Current shipping methods, charges, and estimated delivery dates are shown at checkout.

Federal Law requires us to verify all prescriptions with the appropriate eye care provider. This can happen in two ways, either you fax us a copy of your prescription or you can provide us with the name and phone number of the issuing authority and allow us to contact them and verify the validity and accuracy of your prescription information. Your eye care provider has 8 business hours to respond to our request for verification. During this time your order has a status of RXFaxed. If they do not respond within this time frame we will assume that your prescription is valid and your order will be processed and shipped.

Don’t Forget - Federal Law now requires your eye care provider to release a copy of your prescriptions. This allows you to take advantage of our low prices. Make sure to get a copy of your contact lens prescription, it belongs to you.