Shipping Policy
Mexico: New Delivery Route
Standard shipping to Mexico is US$10.99 for orders below US$49, and free from US$49. Delivery time for this new route is being confirmed; the 12–20-day estimate elsewhere on this page does not apply to Mexico.
Depending on your country's cross-border policies, you may need to complete local requirements yourself. Any additional charges may be notified separately by the relevant local authority or delivery provider. Requirements and processing times follow local rules.
Brazil: Cross-Border Delivery Requirements
Standard shipping to Brazil is US$10.99 below US$49 after discounts, and free from US$49 after discounts. Delivery time for this new route is being confirmed; the 12–20-day estimate elsewhere on this page does not apply to Brazil.
Depending on Brazil's cross-border policies, you may need to complete local requirements yourself. Additional charges may be notified separately by the relevant local authority or delivery provider and may be separate from the amount paid at checkout. Requirements and processing times follow local rules.
Brasil: requisitos para entregas internacionais
O frete padrão para o Brasil custa US$10,99 para pedidos abaixo de US$49 após descontos e é grátis a partir de US$49 após descontos. O prazo desta nova rota ainda está sendo confirmado; a estimativa de 12–20 dias em outras partes desta página não se aplica ao Brasil.
Conforme as regras do Brasil para compras internacionais, o destinatário pode precisar cumprir pessoalmente os requisitos locais. Eventuais custos adicionais podem ser informados separadamente pela autoridade local competente ou pela transportadora e podem não estar incluídos no valor pago no checkout. Os requisitos e os prazos de processamento seguem as regras locais.
Shipping Method
We offer Standard Shipping for all eligible orders.
All orders ship internationally from our fulfilment centre in Asia — we do not hold stock in the United States. Please allow for international transit time on every order, including orders placed within the US.
We appreciate your patience and remain committed to delivering your orders as soon as possible.
For International Customers
Countries we currently serve: Mojosee ships to the United States, Canada, the United Kingdom, Australia, New Zealand, Japan, Singapore and the Philippines. European destinations currently include Austria, Belgium, Bulgaria, Croatia, Cyprus, the Czech Republic, Estonia, Finland, France, Germany, Greece, Hungary, Italy, Latvia, Lithuania, Luxembourg, Malta, the Netherlands, Poland, Portugal, Romania, Slovakia, Spain and Sweden. Delivery availability is confirmed at checkout and may change.
International standard delivery normally takes 12–20 days door to door. Standard shipping is free over US$49 for the United States and the Philippines, and over US$49 for the other listed international destinations.
- Standard Shipping by global mail usually takes 7–15 days en route, and your order typically arrives 12–20 days from when you place it.
Shipping Fee
Standard shipping is free on U.S. and Philippines orders over US$49 and on other listed international orders over US$49. For orders below the applicable threshold, the flat standard shipping fee is US$10.99.
Dispatch Time
We process every order within 48 hours and place it with our lens supplier right away. Preparing, checking and handing your parcel to the international courier takes about 5 days — you’ll get an email with the tracking number at that point. Delivery then takes 7–15 days counted from the day your tracking number is issued — all in, allow 12–20 days from order to door. You’ll receive a shipping notification email containing the order tracking number once it’s shipped.Order Tracking
You can always refer to the link in the shipping notification email for the whereabouts of the parcels. Or you can visit our Track My Order page to follow the shipment.Important Information
There are factors that can inevitably extend the shipping process, while we are always trying our best to fulfill orders in a timely manner, customs clearance, carrier’s transport conditions, weather conditions, global / regional public safety issues may still disturb the process. If a concern arises, use the support option included in your order confirmation.Country buying and delivery guides
Compare delivery, import-charge notes and current product routes for your destination. The checkout and product page remain the source of truth for live price and availability.
